If youre having trouble buying something from Microsoft Store, here are some steps to try: Check your credit card is up to date on thePayment optionspage. Lastly, certain services might not be available in some regions, so keep that in mind. If you have lost or forgotten your Account Password, use theForgot Password Reset Tool.To update Q: I would like our invoices to be emailed to more than one person. How to fix Microsoft Store payment issues on Windows 10? On the Home screen, scroll left to open the Guide. Some users might try to purchase something from a website that isnt designed for their region in order to get better offers, but that will cause this error to appear. Select System >Settings>Account >Payment & billing. Press the Xbox button on your controller to open the guide. We have helped over 300,000 people with their problems. Your bank will show this transaction as Pending or Approved, and will temporarily hold (reserve) funds or available credit until a specific time elapses, usually between 1 and 5 business days. Dealing With Xbox Refunds Is Easy With DoNotPay! In case you dont see an email from them, you are advised to check your email spam or junk inbox. Make sure that youre signed in to your console. Once you create your DoNotPay profile, follow these easy steps to secure that refund: Once you finish the questionnaire, DoNotPay will send a dispute letter to your bank and Microsoft. 2. Payment method rejected - Microsoft Community You can fix some billing errors simply by cleaning your cache. Using an incorrect region can also cause billing errors to appear, and if thats the case, wait for 24 to 48 hours and try to make your purchase again. If you have made this far, it is time for you to contact your bank and ask why your purchase authorization fails. If youve ever purchased a hyped-up game and then got disappointed with it, you have probably wondered whether you can get your money back and how to request a refund. Payment options used to pay for a subscription can be edited, but cant be removed until youchange how you pay for the subscription. We can also contact the service provider for you and ask them to refund your payment. No more chasing your cell phone around in an emergency, or sharing your personal mobile number with clients. Troubleshoot buying issues with Microsoft Store Cookie Notice Make sure you are signed in to your Microsoft account. Time-saving software and hardware expertise that helps 200M users yearly. Sign in to your Microsoft account on any web browser. Someone made an in-app purchase from an app, game, or office. When a buyer places an order, the credit card transaction goes to the merchant's payment gateway provider such as Authorize.Net, who then submits the payment to the issuing bank's authorization system. If you are having troubles fixing an error, your system may be partially broken. Your bank will either approve or decline the transaction based on customers available funds. Update your billing address and payment options | Xbox Support Note Adding a digital code will not settle the balance you owe. the Digital Game Purchase Refund Terms page. If you are having troubles fixing an error, your system may be partially broken. Also, you wont be able to change your region if your account is currently suspended or if you have a balance due on your Xbox Live subscription. A. Clone Line digital phone service starts at just 4.99/mo, including all federal taxes, fees, and 911 service. How do I do that?A: Log into Q: How do I change my billing cycle or payment period? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform.